Global IME Bank Warns Public of Rising Digital Scams Using Its Name

KATHMANDU, Oct 31, 2025

Global IME Bank Limited, recently honored with the Best Bank Award 2025, has issued an urgent public warning about a surge in online scams being carried out under its name. The bank has urged customers and the general public to remain vigilant against fraudulent schemes circulating on social media and other online platforms.

Fake Promotions and Surveys Circulating Online

According to the bank, scammers are spreading fake advertisements and surveys using Global IME Bank’s name, logo, and branding. Many of these fraudulent messages promise attractive rewards, such as “Receive NPR 10,000 by completing a survey.” The bank clarified that it has not launched any such campaigns, emphasizing that these offers are part of a growing phishing scam targeting unsuspecting users.

The fraudulent campaigns often direct victims to fake websites designed to look like official bank portals. Once users click these links, they are asked to enter personal and financial details including account numbers, passwords, and OTPs which are then stolen by cybercriminals for unauthorized transactions.

Global IME Bank’s Official Response

In its public notice, the bank stated that it is deeply concerned about the increasing sophistication of cybercrime in Nepal and called for greater digital awareness among users.

“These scams are entirely false and are being used to steal personal and banking information. We urge everyone to verify any communication through our official channels only,” the bank stated.

Global IME Bank operates across all 77 districts with more than 1,000 service outlets. The institution reaffirmed its commitment to strong cybersecurity and compliance with Nepal Rastra Bank (NRB) guidelines on digital fraud prevention and cyber resilience.

Cybersecurity and Customer Awareness

The bank highlighted that technology alone cannot prevent fraud customer awareness is equally vital. Global IME is actively promoting digital financial literacy, educating users about common scams like SMS phishing and fake app downloads.
NRB and the Cyber Bureau of Nepal Police have both warned that cyber-enabled fraud is on the rise, often using urgency or fear tactics such as fake messages about “account suspension” to trick people into revealing sensitive data.

Safety Measures for Customers

Global IME Bank has urged everyone to adopt the following precautions:

1. Stop and Verify: Avoid clicking on links or filling out forms from unknown sources. High-reward offers are almost always fake.
2. Protect Your Data: Never share your password, PIN, or OTP not even with someone claiming to be a bank employee.
3. Use Official Channels: Only contact the bank through verified communication points for inquiries or reporting suspicious activity.

Contact Information

Customers who suspect fraud are encouraged to reach out immediately:
+977-1-5970600
globalconnect@gibl.com.np

Global IME Bank concluded its notice by emphasizing that awareness and caution remain the strongest defenses against digital fraud, urging all citizens to “pause, verify, and protect” before engaging with any online banking or promotional offer.